National Account Manager – Major Grocery

Our StoryWe are owned by the Lactalis Group, the world’s largest producer of dairy goods. With a range of more than 2,000 products, Lactalis is committed to playing a daily role in the health and well-being of consumers throughout the world, via the provision of nutritious dairy products.At the heart of our business locally, we have over 2,700 passionate employees, working closely and constructively with some 500 Australian farmers to produce the finest dairy products in the country.We are a growing global company that takes great pride in who we are. We are humble, proud and resilient. Our brands, people and know how define who we are.We provide a safe workplace that delivers the opportunity to drive your development and believe that true success comes from us.About our OpportunityAre you currently an experienced high performing Senior National Account Manager looking to grow your career with Lactalis?This position is open to candidates in Melbourne and Sydney. Reporting the Customer Director, an exciting opportunity awaits an energetic, self-motivated and passionate National Account Manager to work with one of our key customers. This position is responsible for the management and growth of commercial relationships and for the achievement of set financial, category, strategic, marketing and sales plan objectives.Responsibilities includeManage the full commercial performance of the account portfolio, including ownership of financial forecasts, pricing maintenance, claims reconciliation, promotional fund management, and development of sales gap-closure strategies to deliver commercial KPIs.Build and execute an annual Joint Business Plan, designed to optimise sales growth, profitability, and long-term category health.Lead and facilitate planning meetings to identify future growth opportunities aligned to the category vision and key growth drivers, ensuring these are incorporated into the Joint Business Plan.Conduct comprehensive category reviews, including total category analysis, new product presentations, range defence, and activation planning. Own all internal processes such as range review preparation, presentation development, new line administration, forecasting, pricing alignment, and communication of ranging outcomes to stakeholders.Collaborate cross-functionally with Marketing, Category, Supply Chain, QA, Customer Marketing, and Demand Planning to deliver outcomes aligned to business requirements.About you5 years’ experience in National Account Management with previous major account experience preferred.Worked with field sales operation, finance. category, marketing, supply chain and/or inventory team previously.Commercial understanding – Budgeting, P&L to Cash Flow, Promotional Return on InvestmentStrong leadership, analytical, organisational/time management, conflict resolution, presentation and negotiation skills.High level of computer literacy across Microsoft Office, Aztec and SAPCollaboration, flexibility and diversity are pillars of our environment. With knowledge and experience we encourage you to make a difference!If you are ready to join the #LactalisExperience Apply now! AUD Scoresby 3179

National Account Manager - Major Grocery

  • Flexible working arrangements; hybrid model 60/40 – 3 days in office 2 days
  • Competitive base plus 10% bonus plus super and motor vehicle allowance
  • Career advancement opportunities with the world’s leading Dairy Company

Our Story

We are owned by the Lactalis Group, the world’s largest producer of dairy goods. With a range of more than 2,000 products, Lactalis is committed to playing a daily role in the health and well-being of consumers throughout the world, via the provision of nutritious dairy products.

At the heart of our business locally, we have over 2,700 passionate employees, working closely and constructively with some 500 Australian farmers to produce the finest dairy products in the country.

We are a growing global company that takes great pride in who we are. We are humble, proud and resilient. Our brands, people and know how define who we are.

We provide a safe workplace that delivers the opportunity to drive your development and believe that true success comes from us.

About our Opportunity

Are you currently an experienced high performing Senior National Account Manager looking to grow your career with Lactalis?

This position is open to candidates in Melbourne and Sydney. 

Reporting the Customer Director, an exciting opportunity awaits an energetic, self-motivated and passionate National Account Manager to work with one of our key customers. This position is responsible for the management and growth of commercial relationships and for the achievement of set financial, category, strategic, marketing and sales plan objectives.

Responsibilities include

  • Manage the full commercial performance of the account portfolio, including ownership of financial forecasts, pricing maintenance, claims reconciliation, promotional fund management, and development of sales gap-closure strategies to deliver commercial KPIs.
  • Build and execute an annual Joint Business Plan, designed to optimise sales growth, profitability, and long-term category health.
  • Lead and facilitate planning meetings to identify future growth opportunities aligned to the category vision and key growth drivers, ensuring these are incorporated into the Joint Business Plan.
  • Conduct comprehensive category reviews, including total category analysis, new product presentations, range defence, and activation planning. Own all internal processes such as range review preparation, presentation development, new line administration, forecasting, pricing alignment, and communication of ranging outcomes to stakeholders.
  • Collaborate cross-functionally with Marketing, Category, Supply Chain, QA, Customer Marketing, and Demand Planning to deliver outcomes aligned to business requirements.

About you

  • 5 years’ experience in National Account Management with previous major account experience preferred.
  • Worked with field sales operation, finance. category, marketing, supply chain and/or inventory team previously.
  • Commercial understanding – Budgeting, P&L to Cash Flow, Promotional Return on Investment
  • Strong leadership, analytical, organisational/time management, conflict resolution, presentation and negotiation skills.
  • High level of computer literacy across Microsoft Office, Aztec and SAP
  • Collaboration, flexibility and diversity are pillars of our environment. With knowledge and experience we encourage you to make a difference!

If you are ready to join the #LactalisExperience Apply now!

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