Customer Director – Foodservice

We are Lactalis AustraliaWe are owned by the Lactalis Group, the world’s largest producer of dairy goods.  With a range of more than 2,000 products, Lactalis is committed to playing a daily role in the health and well-being of consumers throughout the world, via the provision of nutritious dairy products - milk, cheese, yoghurt and other soft foods and beverages.At the heart of our business locally, we have over 2,700 passionate employees, working closely and constructively with some 500 Australian farmers to produce the finest dairy products in the country.Pillar brands such as Pauls, Oak, Ice Break, Tamar Valley Dairy, Vaalia, President and Galbani provide Lactalis Australia with a deep national footprint for growth and prosperity.We are a growing global company that takes great pride in who we are. We are humble, proud and resilient. Our brands, people and know how define who we are.  We provide a workplace that delivers the opportunity to drive your development, and believe that true success comes from us. Collaboration, flexibility and diversity are pillars of our environment. With knowledge and experience we encourage you to make a difference!Our OpportunityAn exciting opportunity has been created in the role of Customer Director – Foodservice. This role is responsible for leading and coordinating all elements of customer relationship management that optimises profitable sales for our respective businesses. As well as facilitating the coordination of company resources to enable the achievement financial and channel objectives.The successful candidate will have proven track record in leading and executing key growth initiatives as well as leading and developing a large team.  Key to your success is your excellent skills in customer management and the ability to work with multiple stakeholders, both internally and externally, with a business partnering approach to achieving the desired results.Key responsibilities:To develop, manage and execute a strategic channel business plan, maximising growth opportunitiesComplete ownership of HORECA/ECHO, QSR, General Route & Industrial P&LPlanning, overseeing and leading projects from ideation through to completionDevelop new major channel and customer opportunities that deliver value to the businessBuild a high performing engaged teamExperience:Experienced National Business Manager or National Account Manager looking for the next step in their careerExceptional hands-on track record of working and winning with large scale customersFMCG customer leadership in a sophisticated brand led categoryInfluencing – work across a range of stakeholders internally and externally to lead and persuade to help deliver your plansProject Management experienceThe position is highly autonomous and requires a strong result orientated individual with sound and fast decision-making skills.On offer is an exciting career challenge for you to make an immediate impact, career progression opportunities, and fast paced work environment, committed to succeeding and having fun whilst doing so!  If you have the ambition, drive and competency to succeed in this role please submit your application, including current resume by selecting 'Apply' and following the prompts. 190000 AUD Lidcombe 2141

Customer Director - Foodservice

  • Senior leadership role with huge opportunities for impact
  • Tangible opportunities for progression and to make your mark
  • Working with iconic brand Pauls Professional, Lemnos, President

We are Lactalis Australia

We are owned by the Lactalis Group, the world’s largest producer of dairy goods.  With a range of more than 2,000 products, Lactalis is committed to playing a daily role in the health and well-being of consumers throughout the world, via the provision of nutritious dairy products - milk, cheese, yoghurt and other soft foods and beverages.

At the heart of our business locally, we have over 2,700 passionate employees, working closely and constructively with some 500 Australian farmers to produce the finest dairy products in the country.

Pillar brands such as Pauls, Oak, Ice Break, Tamar Valley Dairy, Vaalia, President and Galbani provide Lactalis Australia with a deep national footprint for growth and prosperity.

We are a growing global company that takes great pride in who we are. We are humble, proud and resilient. Our brands, people and know how define who we areWe provide a workplace that delivers the opportunity to drive your development, and believe that true success comes from us. Collaboration, flexibility and diversity are pillars of our environment. With knowledge and experience we encourage you to make a difference!

Our Opportunity

An exciting opportunity has been created in the role of Customer Director – Foodservice. This role is responsible for leading and coordinating all elements of customer relationship management that optimises profitable sales for our respective businesses. As well as facilitating the coordination of company resources to enable the achievement financial and channel objectives.

The successful candidate will have proven track record in leading and executing key growth initiatives as well as leading and developing a large team.  Key to your success is your excellent skills in customer management and the ability to work with multiple stakeholders, both internally and externally, with a business partnering approach to achieving the desired results.

Key responsibilities:

  • To develop, manage and execute a strategic channel business plan, maximising growth opportunities
  • Complete ownership of HORECA/ECHO, QSR, General Route & Industrial P&L
  • Planning, overseeing and leading projects from ideation through to completion
  • Develop new major channel and customer opportunities that deliver value to the business
  • Build a high performing engaged team

Experience:

  • Experienced National Business Manager or National Account Manager looking for the next step in their career
  • Exceptional hands-on track record of working and winning with large scale customers
  • FMCG customer leadership in a sophisticated brand led category
  • Influencing – work across a range of stakeholders internally and externally to lead and persuade to help deliver your plans
  • Project Management experience

The position is highly autonomous and requires a strong result orientated individual with sound and fast decision-making skills.

On offer is an exciting career challenge for you to make an immediate impact, career progression opportunities, and fast paced work environment, committed to succeeding and having fun whilst doing so!  

If you have the ambition, drive and competency to succeed in this role please submit your application, including current resume by selecting 'Apply' and following the prompts.

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