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We are Lactalis AustraliaWe are a company that is going places! Operating in the dynamic FMCG market of fierce competition, global consolidation and tightening margins, we are continuing to grow, stretch and expand.  We are the world’s largest dairy company, we are passionate in ensuring we have a sustainable dairy industry, we care about CSR and most of all, our people!  So let’s cut to the chase - we need an outstanding Applications Systems Support guru who will contribute to the growth and profitability of Lactalis Australia.About this OpportunityDue to an internal movement, we now have an exciting opportunity that has become available for an Application Systems Support Officer to join our Direct Store Delivery Team.  This team manages the distribution of our iconic products via a Direct Store Delivery (DSD) Distributor Network to various customer groups including supermarkets, foodservice, and convenience stores. Based in South Brisbane with the flexibility of several days at home, this role will provide day to day support and operation of our internal ERP system (PFN), assist with the integrity of other processes/systems that integrate with the department system, and administrative duties within the department across business function. Whilst this role requires a tech savvy, naturally inquisitive individual, the successful candidate will be able to demonstrate application systems training and support knowledge techniques, the ability to effectively transfer knowledge to others and provide user application support.  Skills and Requirements Application supportApplication trainingComputers and systemsWord and ExcelDatabasesSAP (desirable but not essential)Mobile devices (portable entry units)Good communication skills – verbal and writtenGood telephone mannerAttention to detailUnderstanding of business process improvement methodology highly desirableCurrent Drivers LicenceThe key responsibilities will include:-First level application systems support – across business hours and after hoursApplication systems testingApplication trainingIncident managementReportingWorking knowledge of application systems and business policies and processesTo be successful in the role, ideally you will have relevant experience in applications support, incident logging and management and computer skills.   If you have the ambition, drive and competency to succeed in this role please submit your application, including current resume by selecting 'Apply' and following the prompts.No Recruitment Agencies – We have this one covered! AUD South Brisbane 4101

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