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We are Parmalat AustraliaParmalat is a global provider of world-class dairy and other food products, with more than 36,000 employees in 18 countries around the world.At the heart of our business locally, we have over 2,500 passionate employees, working closely and constructively with some 500 Australian farmers to produce the finest dairy products in the country.We are a growing global company that takes great pride in who we are. We are humble, proud and resilient. Our brands, people and know how define who we are. We provide a workplace that delivers the opportunity to drive your development, and believe that true success comes from us.Collaboration, flexibility and diversity are pillars of our environment. With knowledge and experience we encourage you to make a difference!Our OpportunityBased in Scoresby (Vic) and reporting through to the National Customer Claims Manager, we are now recruiting for a Customer Claims coordinator.With customer engagement at the forefront we are looking for someone who is self-driven, has strong problem solving skills and is a sound decision maker. You will have good time management, attention to detail and be proactive in following through to a resolve.The core component of this role will be acting as gate-keeper in the receiving of information from our external and internal customers, managing the validation process and the re-direction of claim queries. You will actively engage with our national stakeholders in order to close out SAP open claims and ensure we are efficient in communication back to our customers. You will be part of a growing team who will be identifying process improvement opportunities and redefining the way we manage our national claims function.Our ideal candidate will have strong interpersonal and customer service skills, and ideally experience in FMCG Supply chain environments. Strong Microsoft suite skills, and SAP experience would be highly regarded.To apply please forward your resume to our Talent Acquisition Manager by selecting ‘Apply’ and following the prompts.No Recruitment Agencies – We have this one Covered! AUD Scoresby 3179

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